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FAQ

Frequently Asked Questions


 

How do I set up a conference?

 

Dial 08712775055, select option 2.

More details...

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How do I join a conference?

 

Get your PIN, dial 08712775055, select option 1.

More details...

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What's the cost?

 

Just the cost of a call to 08712775505, 10 pence per minute (includes VAT).

More details...

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International Callers

 

08712775505 cannot be dialled internationally. This effectively means that international callers cannot participate in your standard conference calls.

However, help is at hand the enhanced conference services allow you to put a conference service on an 0870 or UK regaional number which can be dialled internationally. Please contact Sales on 08701624900 or email sales@callagenix.com.

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Nothing works?

  Dial 08712775055, select option 3 for further help or Contact Us.

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Improving Sound Quality

 

There are many reasons that you might experience issues with sound quality in a conference call. To reduce, avoid or eliminate the problems then try to follow the tips below:

  • always call from a quiet location
  • try to avoid mobile or cordless phones.
  • avoid speakerphones, they tend to pick up background noise.
  • always ensure you are parked when using a phone in your car
  • when using a public phone then change the one used if problems persist.

If the problems occurs during the call then

  • end the call and dial back into the conference. often this woill clear the problem.
  • try using the "MUTE" function on your phone. Only when you do not need to speak.

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Quick Links

How do I set up a conference?

How do I join a conference?

What's the cost?

International Callers?

Nothing works?

How to improve sound quality.

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Home | How it works | Pricing | FAQ | Contact Us